Returns & Refunds: Elevating Your Satisfaction with Helgem
At Helgem, our commitment to your satisfaction extends beyond the joy of selecting the perfect fashion piece. We understand that preferences may evolve, and our Returns & Refunds policy is crafted to ensure a seamless and gratifying experience in every facet of your fashion journey.
1. Hassle-Free Returns
Helgem proudly offers a hassle-free returns process, allowing you to return items within [number] days of receiving your order. We believe in the importance of absolute satisfaction, and our return policy reflects our dedication to ensuring you love every aspect of your Helgem purchase.
2. Eligibility for Returns
To initiate a return, please ensure that the item is in its original condition, with all tags intact. Items showing signs of wear, damage, or alteration may not be eligible for return. For detailed information on return eligibility, refer to our Returns & Refunds page.
3. How to Initiate a Return
Initiating a return is simple. Reach out to our customer care team at [email protected] or +44 752-854-3286, providing your order number and details of the item(s) you wish to return. Our team will guide you through the process and provide you with the necessary instructions.
4. Returns Address
For your convenience, returns can be shipped to our dedicated returns center at:
73 Lyal Rd, Bow, London E3 5QQ, UK
Please ensure that the return package is securely sealed, and the provided return authorization details are included.
5. Refunds
Upon receipt of your returned item, our team will promptly process your refund. Refunds will be issued to the original payment method used during the purchase. Please note that the processing time may vary depending on your financial institution.
6. Exchanges
Regrettably, we do not offer direct exchanges at this time. For a different size or color, we recommend initiating a return and placing a new order for your desired item.
Helgem believes in the transformative power of fashion, and we aim to make every step of your journey memorable. Should you have any further questions or require additional assistance, our customer care team is ready to ensure your satisfaction. Thank you for choosing Helgem – where your style meets unparalleled elegance.
At Helgem, our commitment to your satisfaction extends beyond the joy of selecting the perfect fashion piece. We understand that preferences may evolve, and our Returns & Refunds policy is crafted to ensure a seamless and gratifying experience in every facet of your fashion journey.
1. Hassle-Free Returns
Helgem proudly offers a hassle-free returns process, allowing you to return items within [number] days of receiving your order. We believe in the importance of absolute satisfaction, and our return policy reflects our dedication to ensuring you love every aspect of your Helgem purchase.
2. Eligibility for Returns
To initiate a return, please ensure that the item is in its original condition, with all tags intact. Items showing signs of wear, damage, or alteration may not be eligible for return. For detailed information on return eligibility, refer to our Returns & Refunds page.
3. How to Initiate a Return
Initiating a return is simple. Reach out to our customer care team at [email protected] or +44 752-854-3286, providing your order number and details of the item(s) you wish to return. Our team will guide you through the process and provide you with the necessary instructions.
4. Returns Address
For your convenience, returns can be shipped to our dedicated returns center at:
73 Lyal Rd, Bow, London E3 5QQ, UK
Please ensure that the return package is securely sealed, and the provided return authorization details are included.
5. Refunds
Upon receipt of your returned item, our team will promptly process your refund. Refunds will be issued to the original payment method used during the purchase. Please note that the processing time may vary depending on your financial institution.
6. Exchanges
Regrettably, we do not offer direct exchanges at this time. For a different size or color, we recommend initiating a return and placing a new order for your desired item.
Helgem believes in the transformative power of fashion, and we aim to make every step of your journey memorable. Should you have any further questions or require additional assistance, our customer care team is ready to ensure your satisfaction. Thank you for choosing Helgem – where your style meets unparalleled elegance.